Frequently Asked Questions

Are the items sold on KicksEnd authentic?

Yes, all items sold are authentic. Before it reaches you, each pair is verified and checked by our experts for authenticity and quality. The products are intact with the box.

How long will I wait for my order?

The order processing time is always specified when choosing the size of the model you are interested in. We try to ensure that as many products in our store as possible are ready for shipment within 24 hours. However, in order to provide our customers with a wide selection, we buy some models/sizes from our trusted suppliers, which makes their delivery time longer.

Do you offer shipping abroad?

By all means, we offer shipping of orders abroad. However, please contact us before ordering.

Can I return or exchange my order?

Of course, we offer returns and exchanges to our customers. You can return your order within 14 days of its delivery. For returns, please contact us via chat on the website, e-mail or our social media. You can find our full returns policy here . If the size of the shoes you purchased turns out to be wrong or you want a different model, you can exchange them. If a given size or model is more expensive than the one in the order, you will have to pay the difference. If you exchange it for a cheaper size or model, we will refund the difference.

Are the products you sell unisex?

Yes, all the products we offer are unisex. Anyone can wear them. Personally, we recommend choosing size
European (EU), which is the most adequate reflection when selecting the appropriate size among all the brands we offer.

How do Yeezy models compare in size?

Models from the Yeezy collection run half a size smaller than your actual size. That is, if
you normally wear size 44 EU, we recommend choosing size 44 2/3 EU (i.e. half a size larger) in Yeezy models.
In the case of Yeezy Slides and Yeezy Foam models, we recommend taking them at least one or one and a half sizes larger. That is
If you normally wear size 40.5 EU, we recommend choosing size 42 EU in the Yeezy Slides and Foam models.

How do Air Jordan and Nike models compare in size?

Models from the Air Jordan and Nike collections are sized correctly compared to your actual size. We recommend taking them in the size you usually wear.

What if I am interested in a product in a loose size that I don't see?

Contact us! Our email for orders is info@kicksend.pl, you will receive a faster response on Instagram, we will do it
everything to get you this desired model.

How do Adidas models compare in size?

In the case of Adidas, the matter is simple, we recommend choosing a standard size.

why can the prices of the same model vary so much depending on the size and why can the price change from day to day?

The limited edition shoe market is based on the principle of supply and demand. If a given product is highly desired, its market price increases dramatically. The same relationship exists with sizes, where some are more desirable than others or less available at a given time. Prices can change by a significant percentage in just one day.

Do you have any further questions?

If you have any further questions, our team will be happy to answer them! Please write to us via chat on the website, contact form , social media or directly by e-mail: kontakt@kicksend.pl